DAM system

Why your team needs a digital asset manager (and how to hire one)

14 September 2026

Why your team needs a digital asset manager (and how to hire one) | AVP

A digital asset manager is the person who makes sure your creative, product, and archival content is organized, rights cleared, and easy for every team to find and use. If your teams are still hunting through shared drives, or asking “does anyone have the final logo file?” or “are you sure this is the right one?”, that’s a sign this role is missing, and hiring for it will fix it.


Section 01

Why does your team need a digital asset manager?

It may look like skipping this hire is an easy way to trim headcount, and for a while, it can even seem like it’s working. Riding the wave of a successful platform launch and training sessions, things may appear fine for a while, until everyone moves on to the next priority. Over time the problems caused by this unfilled role will surface as an underutilized platform, more search clutter, and more time spent tracking down rights than you had before the DAM even existed.

Here’s a version of the story that plays out more often than it should. An organization invests in a DAM platform, gets it configured, migrates the assets over, and then realizes a few months in that the system doesn’t run itself. Metadata drifts. Nobody’s enforcing naming conventions. Rights and licensing information goes stale. The platform that was supposed to fix the problems becomes the face of the problems.

Buying a DAM and staffing a DAM are two separate decisions, and only one of them got made.

Every team we talked to that has posted this role was solving the same underlying problem: a growing library of photography, video, CAD files, and marketing assets that had outgrown shared folders and departmental knowledge. Some had thousands of assets. Others had millions, spread across departments and regions.

Without dedicated ownership, three things tend to happen

These are the same three things a working DAM is supposed to guarantee. They’re the first to slip when no one owns them.

01
Assets aren’t rights cleared

Usage rights, licensing, and expiration dates get tracked informally, if at all. That’s legal exposure, not just a filing problem, and it can be a financial one. An expired license or misused image can bring fines, legal fees, and damage to the brand.

02
Assets aren’t easy to find

Teams recreate content that already exists because nobody can locate it, or they Slack around asking who has the good version.

03
Assets aren’t ready to use

Wrong format, wrong crop, missing approvals. Someone downstream has to clean it up before it’s usable.

A digital asset manager is the person accountable for closing these gaps. If you skip this hire, you don’t avoid the cost of these problems, you just temporarily hide them. The cost shows up later, as wasted platform investment, frustrated teams, and a library that needs a bigger cleanup than the one you started with.

Often the real question isn’t “who do we hire?” It’s “what’s actually broken?” Do you have a platform problem, a process problem, or both? That’s worth answering before the job description gets written.

DAM systems rarely fail because of the platform. They fail because no one is in place to do the heavy lifting of governance and change management once the system is live. Success isn’t a live DAM with people logging in. Success is end users working more productively than they did before, with confidence that the asset they’ve grabbed is the right one and rights cleared.

How AVP can help

Not sure if the issue is your platform, your process, or both? AVP’s services can help you assess what you have today and, if it isn’t working, find the right solution to replace it.


Section 02

What does a digital asset manager actually do?

At a high level, the role comes down to four things.

01
Making content findable

Setting the metadata standards, taxonomy, and naming conventions that let anyone on the team locate an asset, not just the person who uploaded it.

02
Keeping content usable and rights cleared

The full asset lifecycle from intake through archive, plus the rights and licensing tracking that keeps an expired or unlicensed asset from ever making it into a campaign.

03
Owning the systems behind the content

The DAM platform itself, how it connects to the other tools your teams rely on, and what happens when assets or systems change and need to move.

04
Making sure the system gets used

Training, documentation, and reporting on adoption and system health, so the investment doesn’t quietly go to waste.

WHAT IT IS A governance and systems role SO WHAT It removes the daily friction of finding, clearing, prepping content WHAT IT MEANS Teams launch faster, with less risk, and content finally earns its keep
For what this looks like translated into an actual job posting, see the sample description below.

Section 03

Sample digital asset manager job description

The question we hear most often isn’t “what does this role do,” it’s “can you just send us something we can post.” Here’s a generic starting point, built from the patterns that show up again and again across real postings. Adjust anything in brackets to fit your organization, platform, and stage.

Digital Asset Manager

Copy and adapt

Role summary. [Company] is looking for a Digital Asset Manager to own the organization, governance, and workflows behind our growing library of digital assets, including [photography, video, product files, marketing materials]. This is a foundational role that improves how [Creative, Marketing, Product, Sales, Ecommerce, IT] find, use, and trust the content they rely on every day.

What you’ll do

Own and administer the digital asset management (DAM) platform, including user permissions, workflows, and day-to-day operations

Build and maintain metadata standards, taxonomy, and naming conventions so assets are consistently tagged and easy to find

Manage rights, licensing, and usage restrictions, partnering with legal, and flag expirations before they become a legal or financial risk

Own the asset lifecycle from intake through archive, keeping the library accurate and current

Scope and manage integrations between the DAM and other systems, such as [a CMS, PIM, creative tools, or project management platforms]

Lead or support data migration whenever assets or systems change

Train teams across the organization and build documentation that drives adoption, not just access

Serve as the go-to resource for business users and outside partners, such as agencies or vendors, navigating file types, formats, and metadata requirements

Track usage, adoption, and metadata completeness, and report on system health to leadership

Serve as the internal subject matter expert on digital asset management best practices

What you bring

[X+] years of experience managing a DAM platform or a large library of digital assets

Experience building metadata schemas, taxonomy, or controlled vocabularies

Comfort partnering across departments, including legal, IT, creative, and marketing

Experience with [your specific platform, if you already have one, such as Bynder, Canto, Aprimo, Widen, or Brandfolder]

Strong written and verbal communication skills, with the ability to translate technical process for non-technical teams

Nice to have

Experience with a PIM system or ecommerce content operations

Experience with data migration or system implementation projects

Familiarity with AI-assisted tagging tools or content authenticity standards

If you’re not sure how much of this list applies to your team yet, that’s worth answering before the posting goes live, not after someone’s hired.


Section 04

What skills and experience should you look for?

Across the roles we reviewed, from consumer brands to large tech companies to museums, a consistent skill set shows up again and again, beyond what’s in the sample description above.

01

Systems and standards thinking

Look for candidates who’ve built or maintained metadata schemas, controlled vocabularies, and taxonomy frameworks, not just used a DAM as an end user. For a deeper look at what this work actually involves, see The Expert Guide to Establishing a Metadata Strategy for Your DAM.

02

Governance and rights management

Especially for regulated or brand-sensitive organizations, you want someone comfortable partnering with legal or compliance on licensing, usage rights, and audit trails. This is increasingly extending to accessibility too, making sure the system and its content work for internal and external users with different needs, not just rights compliance in the narrow sense.

03

Cross-functional collaboration

This role sits between creative, marketing, product, sales, and often IT and legal. Candidates should be able to translate what each team actually needs into a system that works for all of them. For some organizations, that list is bigger than it first looks: external partners, press, or agencies who need access too, or teams spread across multiple countries and time zones. Worth asking during the interview whether that wider picture applies to your organization.

04

The asset help desk side of the job

A lot of this role is reactive, day-to-day support, not just governance from a distance. Business users don’t always know the difference between file types, or how to navigate the taxonomy to find what they need. When a new agency or vendor comes on board, someone has to walk them through uploading assets in the right format with the correct metadata, whether that’s entered directly in the system or embedded in the file’s IPTC fields. Some library science professionals describe this as being a DAM reference librarian. Look for candidates who are comfortable being the ongoing, patient point of contact for these questions, not just the person who built the system once and moved on.

05

Understanding integrations, not just building them

A common mistake is treating an integration as a technical checkbox: connect the DAM to the CMS, done. Stronger candidates ask a different set of questions first. What’s the actual goal of this integration? What does it need to accomplish? Do we need one at all, or is there a simpler fix? Look for someone who can scope what an integration should look like before committing your team to building it, not just someone who can wire two systems together.

How AVP can help · Strategize

Planning how your DAM should connect to the rest of your tech stack is exactly what AVP’s Strategize service is built for. We look at the systems that connect to your DAM, how assets and data move in and out, and turn that into a practical roadmap, so your team scopes the right integration instead of just building the first one someone asks for.

06

Data migration experience

Whether you’re consolidating platforms, replacing a legacy system, or moving out of shared drives for the first time, migrating assets and their metadata without losing information is its own skill, distinct from day-to-day platform administration. Ask candidates to walk you through a migration they’ve run and what went wrong along the way.

How AVP can help · Ignite

AVP’s Ignite service covers DAM implementation end to end, including data migration, so your new hire isn’t rebuilding your asset history from scratch on top of everything else.

07

Platform and vendor management

Whether it’s Bynder, Canto, Aprimo, Orange Logic, AEM, or something else, look for experience managing a vendor relationship, not just clicking through a tool. That includes upgrades, integrations, and troubleshooting. For some organizations, this also means owning the vendor contract and budget directly, not only the technical side of the platform, so it’s worth clarifying upfront how much of that ownership sits with this role.

08

Measuring and reporting on system health

A DAM that nobody reports on tends to drift. Look for candidates who can define and track things like adoption rate, search performance, and metadata completeness, and who are comfortable presenting that to leadership, not just to their own team.

How AVP can help · Elevate

If your DAM already exists but isn’t delivering what it should, AVP’s Elevate service assesses your system, workflows, metadata, governance, integrations, and adoption to find out what’s working, what isn’t, and where the opportunities are.

09

Change management

Launching a platform is the easy part. The harder, ongoing work is getting teams to actually change how they operate, adopting new naming conventions, trusting the system over their own folders, giving up the workarounds they built to survive the old way of working. This is where most DAM programs stall, not in the implementation, but in the months after, when there’s no one left driving that behavior change. Look for candidates who can talk concretely about a time they got a resistant team to change how they worked, not just candidates who can administer a tool.

10

Training and adoption

A DAM only creates value if people use it. Strong candidates have built onboarding materials, run training sessions, and measured adoption, not just launched a platform and moved on.

11

AI-assisted workflows, and AI trust

AI shows up in DAM work in three distinct ways. They’re related, but they’re not the same skill, so ask candidates which of these they’ve actually worked on.

01
Efficiency

Using AI for metadata suggestions, auto-tagging, and content classification. That’s becoming a baseline expectation, not a nice to have.

02
Trust

As AI-generated content becomes more common, some organizations now need to track content authenticity and provenance, proof of what’s real versus what’s been AI-generated or altered, alongside the usual rights and licensing data.

03
Agents

AI agents are starting to query, retrieve, and act on assets directly. Metadata and permissions need to be structured cleanly enough for a machine to interpret correctly, not just a person browsing manually.

A DAM with inconsistent tagging isn’t only harder for people to search, it becomes unreliable for any AI agent trying to use it.

Related resource

For more on content authenticity and provenance, see Trust, Authenticity & Governance for the AI Age.

How AVP can help · Explore

If content authenticity and AI are new territory for your team, AVP’s Explore service helps you prototype and test emerging approaches, including AI, before committing to a long-term solution.


Section 05

How to adapt the sample job description for your team

The sample above is a starting point, not a finished posting. A few things worth deciding before you publish it.

Growth path. This role often expands into people management or platform strategy as the library scales. At larger organizations, this isn’t always a future step: supervising a specialist or coordinator is sometimes part of the role from day one.

Preservation expectations. If assets need to remain usable and intact for years or decades rather than just staying organized for current use, common for archives, museums, and other collections-focused organizations, say so explicitly.

Scope of ownership. Which platform, how many assets, which departments it touches. Vague scope is one of the fastest ways to end up interviewing candidates who aren’t actually a fit.


Section 06

How do you know a candidate is ready for the role?

Ask them to walk you through a messy library they’ve inherited

The strongest candidates will talk about all four of these without being prompted.

System and standards

How they assessed the current state before changing anything

How they built, or would build, a taxonomy that reflects how your teams search, not a generic template

Rights and people

How they handled a rights or licensing gap they found

How they got a skeptical team to actually adopt the new system

If they can only talk about the platform’s features and not the people and process around it, that’s worth a follow-up question.

FAQ

Common questions about the digital asset manager role

What is a digital asset manager?
A digital asset manager is the person who owns the organization, governance, measurement, workflows, and continuous improvement behind an organization’s digital content, including metadata, taxonomy, rights and licensing, and the platform that stores it all. Their job is to make sure assets are rights cleared, easy to find, and ready to use.
What does a digital asset manager do?
Day to day, this includes setting metadata standards and taxonomy, managing rights and licensing, running the asset lifecycle from intake through archive, administering the DAM platform, gathering, analyzing, responding to and reporting on metrics and trends, and training teams to actually use the system. See the full breakdown above.
How do you become a digital asset manager?
There’s no single path in. Candidates come from creative operations, library and information science, marketing technology, and archives or museum collections work. What matters more than the degree or job title on a resume is direct, hands-on experience with metadata, taxonomy, and governance at scale, which is why internal moves from adjacent roles such as creative operations, digital marketing, and archives are common. People management is a plus.
Do you have a sample digital asset manager job description we can use?
Yes, see the box above. Treat it as a starting point and adjust the bracketed sections for your platform, departments, and stage.
What’s the difference between a digital asset manager and a DAM administrator?
A DAM administrator typically focuses on the technical side: platform configuration, permissions, and integrations. A digital asset manager usually owns that plus the strategy, governance, and cross-team adoption around it. Many organizations combine both into one role, especially at a smaller scale.
Do we need a digital asset manager if we already have a DAM platform?
A platform without ownership tends to drift back into disorganization; some people refer to it as their content dump. The digital asset manager is what keeps taxonomy, rights, and quality consistent, ensuring content is trustworthy and findable as the library grows.
How is success measured in this role?
Common measures include adoption rate, search performance, audit compliance (the percentage of assets with complete, accurate metadata and valid rights), and reduction in duplicate or outdated content.
The takeaway

Hiring the right person is necessary, but it isn’t sufficient

A digital asset manager turns a content library into an asset that actually earns its keep: rights cleared, easy to find, ready to use, trustworthy. If you’re writing the job description, start with the business problem you’re solving, not just the software you’re using. If you’re evaluating candidates, look past platform familiarity and ask how they think about governance, integrations, migration, and the teams they’ll be serving.

A new digital asset manager handed a messy library, an undefined mandate, and no support or authority tends to spend their first year just staying afloat instead of building anything lasting. The transition, the training, the governance model, the change management, that’s often exactly where DAM programs stall, even with a strong hire in place.

Before you hire

For the full selection journey, from business case through final decision, see Everything You Need to Know About Choosing a Digital Asset Management (DAM) System. For a quick read on implementation readiness, the DAM Implementation Success Predictor is a 24-question diagnostic worth running first.

A platform stores your assets. A person makes them worth storing.

Whatever stage you’re at, there’s a service built around it

Figure out which platform is right for you, implement and migrate into a new system, get more out of what you already have, plan how DAM fits your broader tech stack, or explore what’s next with AI.

A DAMn Good Investment 

24 June 2025

When the going gets tough, the tough get investing.  

With economic instability, the pressure is on leaders to tighten belts yet remain top of mind for target markets. In 2025, the global economy has been wildly unpredictable with tariffs, layoffs, and consumer confidence unstable. And, one of the biggest mistakes I see business leaders make during times of uncertainty is cutting their marketing and advertising budgets altogether.  To unlock the full potential of a company’s data for informed decision-making, it is essential that data be accurately recorded, securely stored, and properly analyzed. This becomes especially critical during economic downturns, when financial scrutiny intensifies and every margin matters. Data presented to prospects and existing customers must be precise to ensure that services and differentiators are clearly and correctly communicated. Internally, the accuracy of data shared with executives and analysts can directly influence client retention, strategic direction, and budget planning.

This is also a matter of operational efficiency. Even with effective employee training, the benefits can only be realized if teams are working from a consistent and reliable source of truth … DAM. Establishing this foundation is an investment that relies more on strategic time allocation than significant capital expenditure. To position itself for future growth, a company cannot afford to be complacent when evaluating potential technology investments. In a fast-moving digital landscape, organizations that delay improvements during slow periods risk falling behind. In contrast, companies that make deliberate investments—whether through new systems or by dedicating employee time to development and training—will be better prepared to seize emerging opportunities and showcase their competitive advantages as conditions improve.

This is a good time to invest in DAM.

Change is a Good Investment

Change is as present as it is pervasive. It is good to recognize, acknowledge and accept that change is happening in business, and to learn not only what that means for you and your team, but to be ready for those new opportunities. So, why do we change?

  • We change to advance forward.
  • We change to make ourselves stronger.
  • We change to adapt to new situations.

Without change, there would be no improvements. If business is about growing, expanding and making things better for your customers, then what changes are you making? As many of us begin to see future recovery, I too look to the horizon and know that better days are ahead for us all. Whether you’re undertaking an improvement, an upgrade or modernization, whatever you call it, any such effort is holistic by design, encompassing all aspects of business. Many businesses have taken this time to focus on improving all aspects of their business that affect people, process, and technology. This is about good and positive access to information from many systems to not hinder but enable our work. Watch for signs and respond well. Improvement for all is a good thing. In business, we always aspire for stability but need to be prepared for the opposite. This is about both insurance, and investment. 

Invest in DAM

The demand to deliver successful and sustainable business outcomes with our DAM systems often collides with transitioning business models within marketing operations, creative services, IT, or the enterprise. You need to take a hard look at the marketing and business operations and technology consumption with an eye toward optimizing processes, reducing time to market for marketing materials, and improving consumer engagement and personalization with better data capture and analysis.

Time to Transform

To respond quickly to these expectations, we need DAM to work within an effective transformational business strategy that involves the enterprise. Whether you view digital transformation as technology, customer engagement, or marketing and sales, intelligent operations coordinate these efforts towards a unified goal. DAM is strengthened when working as part of an enterprise digital transformation strategy, which considers content management from multiple perspectives, including knowledge, rights and data. Using DAM effectively can deliver knowledge and measurable cost savings, deliver time to market gains, and deliver greater brand voice consistency — valuable and meaningful effects for your digital strategy foundation.

Future-Proof your Content

Consider the opportunity in effective metadata governance: do you have documented workflows for metadata maintenance? Are you future-proofing your evergreen content and data? Remember to listen to your users, to keep up to date and aware of your digital assets, and leverage good documentation, reporting, and analytics to help you learn, grow and be prepared. If you are not learning, you are not growing. If you are not measuring, then you are not questioning, and then you are truly not learning.

Conclusion

Keep the lights on. Now is the time to get smart and strategic with your money to ensure you can weather the current unpredictability and even come out ahead. Tariffs, recession fears, rising prices, and potential layoffs dominate headlines right now. As you look to the second half of the year, this might be causing you to take a close look at budget forecasts and reevaluate spending.

Play the long game. Marketing is a long-term strategy, and DAM is a cornerstone of Marketing efforts and operations. More than ever, there is a direct need for DAM to serve as a core application within the enterprise to manage these assets. The need for DAM remains strong and continues to support strategic organizational initiatives at all levels. DAM provides, more than ever, value in:

  • Reducing Costs
  • Generating new revenue opportunities
  • Improving market or brand perception and competitiveness
  • Reducing the cost of initiatives that consume DAM services

The decision to implement a DAM isn’t one to take lightly. It is a step in the right direction to gain operational and intellectual control of your digital assets. DAM is essential to growth as it is responsible for how the organization’s assets will be efficiently and effectively managed in its daily operations.

A DAMn good investment to me.